AWARDED 
AND PROUD OF BEING AT THE TOP 10 OF EUROPE
Financial Services Review magazine
Scalefin receives a great honor
Super proud and honored for being among the top 10 digital banking solutions providers in Europe in 2022. The distinction comes from the prestigious Financial Services Review Europe magazine.
The list is conducted annually and includes the top 10 companies being at the forefront of providing Digital Banking solutions.
Mobile Excellence Awards 2022
Bronze award for the Scalefin mobile application for 2022
Friendly UI and modern UX led to this significant distinction which awards annually innovative mobile applications, services, and infrastructure in the Greek market, the past seven years.
Ermis Awards 2021
Bronze award for the Scalefin web
Design, functionality and usability of the Scalefin web have been awarded at the “Craft & Technological Artistry” category of the most prestigious advertising awards in Greece.
Scalefin is a digital banking platform that accelerates your organization's digital transformation. Improve your time-to-market using a host of out-of-the-box features. Leverage our modern tech stack and proven methodology to implement innovative customer journeys. Get ahead of your competition by providing best-of-class UX, without compromising security.
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Digital banking experiences that make sense
Expand your business
by providing fast digital services that offer efficiency,
simplicity and personalization.
Be wherever your customer is
Put your customer’s needs first by designing personalized digital experiences that offer your customers peace of mind, across any channel they prefer. Connect and engage with your customers through all available digital channels, providing tailored experiences for each medium. Expedite your digital transformation by using our ready-to-go apps or build on top of solid architecture.
Craft better journeys faster
Tap into our team’s banking UX knowledge and deliver apps aligned with your customer’s needs. Scaling your digital efforts can feel like an uphill battle. Scalefin is based on a future proof architecture, using tried and true Internet standards. Using a framework built for the digital banking edge means that new features, novel customer journeys or altogether new apps seamlessly integrate within the Scalefin ecosystem and ultimately, your IT infrastructure.
Cater for the retail or corporate customer
Provide for your retail customers without ignoring your corporate base. Switch between legal entities with a click, design transaction approval schemas, invite company users or manage your employee contacts for easier payroll scenarios.
Your digital transformation companions
Going digital is not only about IT: it is about rearranging value production from a top-down approach to a feedback-based one. Getting feedback from your customers should be at the core of what a digital bank does. Our team builds software with the agile methodology at its core. We provide the tools to support the everyday process of creating great experiences. Move past deadlines and focus on increasing value with small, frequent and uneventful software releases.
Join the open banking ecosystem
Join the world of open banking and enjoy the benefits of digital ecosystems. Scalefin comes with a complete open banking stack, in line with PSD2. Expand your customer’s experience by aggregating data from 3rd parties and become the central application for your customer’s funds. Explore new growth opportunities by providing open access to information and attract innovation from developers.
Secure by design
The concept of “zero trust” assumes that no user, workload, device or network can be inherently trusted. Scalefin is designed under this assumption. The Bank should validate every customer request on all available data points, including user identity, device, location and other variables. Using a zero-trust architecture safeguards the Bank's most valuable asset: its customers’ trust.
Scalefin modules
Discover our platform
navigate to the future of digital banking and accelerate
your transformation.
Scalefin is built around OAuth2.0, the industry-standard protocol for authorization. The identity module can provide secure access to the Bank's resources, be it customers, internal users, internal or external APIs. The system offers passwordless authentication options for the mobile user, such as device registration coupled with biometric or 4-pin login. It supports 2FA for all banking scenarios, using transaction specific OTP generation, also known as dynamic linking. It is accompanied by its own back-office application that covers common configuration management.
Our commitment to future-proofing our customers leads us to apply a careful balance between cutting-edge development tools and enterprise-level stability. Our omnichannel ebanking for web and mobile is built on top of a single ebanking API, acting as the single point of contact for the Web Banking SPA written in Angular, and the mobile apps written in Kotlin & Swift. Customer authentication and authorization is achieved through JWT/JWE tokens, using flows customized in the Identity module. The system is designed as a façade in front of your ESB or core banking system, making it agnostic to the underlying infrastructure.
The physical counter offers a host of customer interactions. Scalefin Case Management architecture was motivated by a growing demand for different customer application or requests, handled as cases, that go through machine communications or human interactions workflows. Each request can have its own data input form, published in all available channels. A submitted case leaves a trace accessible to both the customer and the Bank. A complete workflow system can move case data around the Bank's systems. The Case Management Backoffice is a flexible UI tool that supports human blocking tasks, for example a four-eye principle workflow.
The Open Banking module is a full- blown PSD2 implementation compatible with the Berlin group standard. It includes an API management, a sandbox environment and a test console. A beautiful open banking dedicated website gives access to the developer documentation and to self-service onboarding. The PSD2 API is separate from the ebanking functionalities and operates on a different integration stream to your existing infrastructure. On the other hand, our omni channel banking boasts a complete AISP and PISP implementation, with OOB integrations for all Greek Banks.*
* Initially the functionality was released for banks operating in the Greek market. However, it can be applied to other markets as well.
Technology Stack
On the inside
Services Director - Partner Indice
Thanos Panousis
A decade’s experience in digital banking taught us repeatedly that the costliest investments are the ones not undertaken. Minimizing operational costs and maximizing customer satisfaction are significant factors of a replatforming project. Ultimately a digital banking software stack is judged by its ability to execute the Bank’s vision without compromise and delay. We at INDICE strive to make our offering such an enabler.
Services Director - Partner Indice
Thanos Panousis
Build your vision for the bank of the future
Help your organization
enrich its digital capabilities by providing a solution
that integrates and adapts easily
Using our API-first approach, integrate and adapt with no restrictions, expand as you grow and enjoy the highest standards of security. Take advantage of the cloud computing technology and scale as per the business requirements and your customers' feedback, gaining important analytics while achieving those cost reductions. Use Agile to your advantage by adapting our methodology to your organization.
Is your core banking system based on legacy database systems or a modern event-driven architecture? In either case, Scalefin is ready to integrate with your IT environment. As an API – first platform, Scalefin offers flexibility and versatility and interfaces effortlessly with any underlying system or other internal or external 3rd parties. Scalefin is built with modern technologies and standards: you can finally stop playing catch up and start building your vision.
Thinking about moving to the cloud? Implement your cloud migration at your pace with Scalefin, a cloud-native, API-driven platform built to handle the scale and regulatory requirements of the modern Βank. As an award-winning cloud company, our team is uniquely positioned to guide you to your cloud journey.
The Scalefin authx & authz model is based on OpenID Connect, OAuth 2.0 and FIDO. Armed with a clear mapping between users, devices and physical or legal persons, the Bank is free to implement journeys with the highest combination of UX and security.
Put into words
Moving forward with our digital transformation, we aimed to offer exceptional digital experiences to our clients. Partnering with Indice, led to exceed this objective. Applying customer – centricity, flexibility and excellence in execution, INDICE helped us to successfully upgrade our digital services by the set deadlines. As a result, our Bank witnessed significant increase in the number of customers, transactions and customer satisfaction, and our apps have been awarded in domestic contests.
INDICE is included in the annual listing of 10 companies in Europe that are at the forefront of providing Digital Banking solutions and impacting the marketplace.
Why us
For more than a decade, we design digital banking experiences, bringing a human-centric perspective to digital interaction. We help financial institutions to achieve digital acceleration and create meaningful connections with their customers.
We are here to help your Βank go digital fast, safely, and cost efficiently.
Scalefin is created by
the amazing team of
